Privacy Policy

Last updated: 5 August 2026. This Privacy Policy applies to distyman.com, the DistyMan platform, and the hosting, design, integration and content services we provide (together, the "Services").

1. Who we are

DistyMan provides high-performance B2B e-commerce software and services to distributors and manufacturers, with teams in the United States (Silicon Valley), India (New Delhi) and Malaysia. When you use our Services, DistyMan acts as the data controller for the account information we hold about you, and as a data processor for the catalog and customer data you load into a platform we host on your behalf.

2. Information we collect

Contact and account data — name, business email, phone number, company name and role you provide when you request a demo, submit a form or open an account.
Project and billing data — the scope, configuration and invoicing details needed to deliver and support a deployment.
Catalog and operational data — product, pricing and order data you or your customers submit to a platform we host for you.
Technical data — IP address, browser type, device information and pages viewed, collected through server logs and privacy-respecting analytics to keep the Services secure and performant.

3. How we use information

To respond to enquiries, provide demos and prepare quotes.
To deliver, host, maintain and support your deployment.
To secure the Services, prevent fraud and diagnose faults.
To send service and account communications, and — only where permitted — relevant product updates you can opt out of at any time.
To meet legal, accounting and regulatory obligations.

4. Legal bases

We process personal data where it is necessary to perform a contract with you, where we have a legitimate business interest that is not overridden by your rights, where you have given consent, or where we must comply with a legal obligation.

5. Sharing and disclosure

We do not sell personal information. We share it only with vetted service providers who help us run the Services (for example hosting, CDN, email and payment processing), under contracts that require appropriate safeguards, or where required by law. Catalog and customer data you load into a hosted platform remains yours.

6. International transfers

Because our teams operate across the United States, India and Malaysia, your information may be processed in these countries. Where data moves across borders, we apply appropriate contractual and technical safeguards consistent with ISO 27001.

7. Data retention

We keep personal data only for as long as needed to provide the Services, meet legal and accounting requirements, and resolve disputes. When data is no longer required, we delete or anonymise it.

8. Security

DistyMan operates under ISO 27001:2013 information-security and ISO 9001:2015 quality practices. Platforms run on LiteSpeed servers with advanced CDN, firewall protection and RAID5 backups. No system can be guaranteed perfectly secure, but we work continuously to protect your information.

9. Your rights

Subject to applicable law, you may request access to, correction of, or deletion of your personal data, object to certain processing, or ask us to restrict it. To exercise these rights, contact us using the details below and we will respond within the timeframes required by law.

10. Cookies

Our sites use essential cookies to operate and limited analytics cookies to understand performance. You can control cookies through your browser settings; disabling some cookies may affect functionality.

11. Changes to this policy

We may update this policy from time to time. The "last updated" date above reflects the current version, and material changes will be highlighted on this page.

12. Contact us

Questions about this policy or your data? Email sales@distyman.com, call +1 (408) 821-8283, or use our contact page.